This is the story of my journey.
May 2022 – present
Immersed in the enchanting world of the internet, tracking and crafting digital masterpieces. Designing, sculpting, and creating captivating web presentations. Maintaining existing websites, harmonizing aesthetics with flawless functionality. Deeply immersed in the business currents of the internet, continuously tracking the latest trends, and dedicating myself to personal development. This profession is not just a job; it's an art form that I am constantly refining.
September 2021 – May 2022
Guiding a dynamic tracking team with precision and efficiency. Oversight of truck routes and vigilant monitoring of drivers, providing crucial assistance in challenging situations. Collaborating closely with fellow dispatchers, fostering teamwork and coordinated efforts. Offering comprehensive background support to achieve ambitious business objectives. Thriving in high-pressure environments, I specialize in devising strategic plans and projects to streamline and accelerate workflow. Additionally, I contribute to the growth of our team by providing education and training to new members.
September 2018 – September 2021
Monitoring truck routes and overseeing driver activities. Effective communication with brokers and drivers, providing roadside assistance, and resolving real-time situations. Coordination with other essential services to deliver exceptional support. Regularly reporting on shift activities and performing additional duties as required.
January 2016 – September 2018
Preparation, organization, and implementation of work plans into the daily schedule. Creating quarterly sales plans for each year. Communication and coordination with other tourism organizations. Development of marketing plans and expansion of business ideas. Maintenance of the website and Instagram profile. Participation in and negotiation of tourist arrangements and sales. Organization of weekly events and provision of passenger services. Resolving customer inquiries and concerns.
May 2008 – January 2016
Leading tour groups on a comprehensive exploration of all designated landmarks. Preparation, organization, and seamless execution of trips in a dynamic and fast-paced setting. Welcoming guests at the airport and providing assistance in their accommodation, resolving any requests promptly. Efficiently organizing and coordinating groups throughout the journey. Guiding a traveling caravan consisting of multiple buses. Engaging and entertaining passengers during the trip while being prepared to respond to potential emergency situations.
May 2005 - June 2012
Developing annual and monthly strategic plans. Coordinating and executing events, public speaking engagements, and overseeing assigned duties and tasks. Providing leadership to a team of 10 employees and managing a club with over 200 members, spanning across the country and globally.
May 2004
Graduate - Dental Technology High School | Belgrade, Serbia
May 2004 - Present
Operating System: Windows macOS Google OS Software Packages:
Microsoft
Word Microsoft Excel Google Chrome Adobe Photoshop WordPress
Programming Languages: HTML5 CSS3 JavaScript React framework
Digital Marketing: Google AdWords Instagram Marketing Web Design and
User
Experience (UX): UX & Web Design
Additional Skills: Data Analysis Tools Usage - Google
Analytics Search Engine Optimization - SEO
Email Marketing - Mailchimp Graphic
Design and Image Processing - Adobe Photoshop Video Editing - DaVinci
Resolve
Basic Programming - Python, PHP
Responsive Web Design
E-commerce Platforms - WooCommerce